Frequently Asked Questions

I haven’t received a registration email

It’s possible your email provider blocked the incoming email from ETCO. There a few solutions:
1. Select “forgot your password” to have another email sent
2. Sign up for a course, and an account will be created for you on checkout
3. Contact ETCO through our Contact page. Provide your phone number as a way to reach you for additional support.

Not receiving communications from ETCO?

It’s possible your email provider blocked the incoming email from ETCO. Try these solutions:
1. Contact ETCO through our Contact page. Provide your phone number as a way to reach you for additional support.
2. After contacting ETCO, follow the directions for adding ETCO as a trusted contact to allow emails to reach your inbox.

How do I register for a course?

Click the “Enroll Now” button on the main course header bar from the course page.

How do I access my course?

Sign in through the Login option from the My Account drop down menu. You will be redirected to your account page. Once on the account page, select your desired course.

How do I receive my course certificate?

Once you have successfully completed all aspects of a course, your certificate will be available to you through your My Account page.

Require Additional Support?

Contact us!